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  1. Free shipping on $200+ to all 50 states. Under $200, it's $29 flat.
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Shipping policy

What it costs

  • Orders of $200 or more: shipping's on me. Free in all 50 states.
  • Orders under $200: $29 flat in all 50 states, Alaska and Hawaii included.

Where we ship

All 50 states, including Alaska and Hawaii. Shipping is free on orders of $200 or more. Under $200, it's $29 flat. We don't ship outside the US.

How it ships

We make everything by hand in our kitchen and freeze it solid. It ships frozen, in an insulated, lined box.

If you're close to us in the Northeast or Mid-Atlantic, your box goes FedEx Ground. Everywhere else, it goes FedEx 2Day, by air. Either way it's about two days on the truck or the plane, so it gets to you cold.

When it ships

We ship Monday to Thursday. When it ships, you get an email with tracking. Delivery times are the carrier's estimates, not a guarantee.

Around the holidays we don't ship November 24 to 26, December 23 to 25 or December 30 to January 1, so every box travels on days FedEx is running. Your order confirmation shows the day yours ships. Holiday order-by dates are on our Gifts page.

When it arrives

Nobody has to be home. Bring the box in and put everything in the freezer or the fridge within 6 hours. It should be partly frozen or cold to the touch. That's normal, and it's ready to go.

If it shows up warm

If your food arrives warm, not cold, email us at customer.care@mortadellahead.com right away with your order number and a photo. We look at every one. Replacing a box that arrives thawed is at our discretion.

Who you're buying from

Your order is sold and shipped by Mortadella Head Market Inc., d/b/a Mortadella Head, 3 Sullivan St, Woburn, MA 01801.
customer.care@mortadellahead.com